RETURN TO OPERATIONS
IN A COVID-19 WORLD

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BUILDING A SAFE, RESILIENT AND SUSTAINABLE FUTURE FOR YOUR WORKFORCE

 

 The safety of your workplace becomes a primary focus as lockdown measures relax. International SOS can help you to make sure that the return is safe and sustainable. While no business can guarantee preventing the spread of infection, vital precautionary steps will minimise risks, fulfil your Duty of Care responsibilities and promote workforce resilience.

Whatever the circumstances, whether an office, a factory, a retail outlet or even an oil rig, preparation and real-time insights are a must to detect your threats, mitigate risks, and provide swift treatment if needed.

Our services take into account local governmental guidelines and an assessment of what is necessary for a particular workforce, both from a logistical perspective and personal one. Failure to manage a safe return could result in a backwards step in productivity, in the fight against COVID-19, and could even result in costly prosecutions.

COVID-19 IMPACT MAP

 

 The COVID-19 impact scales assess the current impact of the disease on (a) domestic operations, or (b) inbound travel. The respective scales take into account integrated health, security and logistics considerations – three key factors in business sustainability during the pandemic. The impact is dynamic and will change as outbreaks progress and mitigation measures are implemented and withdrawn. 

The Domestic Operations Impact Scale for each location can be accessed via the above International SOS Risk Map. Instructions of how to embed the map on a website can be found here. Both scales, their detailed explanations, and our advice is exclusively available to International SOS clients and their people.

COVID-19 Domestic Operations Impact Scale - The COVID-19 domestic operations impact scale represents the impact of the disease to operating within a certain location1. This is in recognition that the advent of the pandemic has introduced a new variable to all operations – including both office and site-based work. The algorithm2 which defines the scale analyses the underlying health and security threat environment, the recent COVID-19 case activity as well as trends of new cases, local travel restrictions, mitigation measures in place, and the efficacy of mitigation measures.

Definitions of COVID-19 Domestic Operations Impact Scale

COVID-19 Inbound Travel Impact Scale – represents the logistical impact of the disease in travelling to a certain location (i.e. inbound travel). The algorithm2 which defines the scale analyses the inbound travel restrictions such that locations with a higher score will have progressively more restrictive entry requirements.

The Inbound Travel Impact Scale for each location is only available to our clients and their people.

All data and intelligence informing the scales are governed by International SOS health and security experts with extensive experience in previous international outbreaks, including: Ebola, Zika virus, plague, SARS, bird flu, and the H1N1 2009 pandemic influenza. Since the start of the COVID-19 pandemic, International SOS has provided 24/7 support to its 11,000 client organisations from more than 1,000 locations, saving and protecting the lives of thousands of workers around the world.

 

COVID-19 IMPACT SCALES ARE EXCLUSIVELY AVAILABLE TO OUR CLIENTS & THEIR PEOPLE

 

The impact scales for each location can be accessed via International SOS Workforce Resilience services. These include (but are not limited to): manager view, employee portal, Assistance App, and automated pre-travel/deployment advisory emails. Subscribing organisations can also seek accompanying expert consultation with International SOS health and security advisors. Who can support the review and development of business-critical plans/procedures, and an organisation’s crisis management team(s).

MANAGER VIEW WITH COVID-19 IMPACT SCALES

EMPLOYEE PORTAL WITH COVID-19 IMPACT SCALES

 
1An overall single scale is given for a country. However, it should be noted that the impact of COVID-19 may vary widely between locations within each country. For example, between states, counties, and cities.

2International SOS experts will continue to evolve the algorithms defining the scales and our services, as the pandemic and mitigation measures change and/or improve. Any significant changes will be announced to International SOS clients, where enhanced understanding is deemed beneficial to combatting COVID-19.

 

OUR POPULAR COVID-19 INTELLIGENCE RESOURCES:

 

Location case tracking

Provides the status of each location, the days since last reported cases, and the average number of cases per day. The COVID-19 ‘status’ quickly shows you whether there is limited, increasing or decreasing activity in a location. Read more

Travel restrictions

Provides an overview of commercial, internal/domestic, inbound and outbound restrictions for each location. Including the date which that restriction is valid for. Read more

Weekly executive summaries

Authored by pandemic experts, this weekly summary is perfect for discussion with your crisis management teams and C-Suite. It captures growing trends and monitoring of important events. Read more

 

 

 

AN EXAMPLE OF HOW WE CAN SUPPORT IN YOUR RETURN TO OPERATIONS JOURNEY

 

Return to operations flow diagram version 2

Learn how we can support your organisation in a safe return to operations     CONTACT US

 

TAKE A DEEPER DIVE INTO SOME OF THE FEATURES INCLUDED IN OUR WORKFORCE RESILIENCE SERVICE:

 

 

International SOS - Incident prevention

PANDEMIC RECOVERY AND PLANNING. 

 

  • Do you have access to the latest information and the proper tools to develop ‘back to work’ policies, procedures and playbooks?

    Our health and security experts are constantly monitoring the evolving situation and providing real-time updates with the latest information on COVID-19 globally.

    Our COVID-19 “playbook” and detailed checklist outlines best practice procedures to get an operations ready to return.

    Our COVID-19 “library” contains over 100 customisable documents to help with return to operations education and communication: FAQs, posters and communication templates, procedures for screening, cleaning, PPE and case management.

    Monitor and manage all your workplaces globally (250 sites and users, and 5 administrators).
  • Read more about Enterprise Health Security Centre

 

 

 

International SOS - Incident and case management

WORKREADY | EMPLOYEE MONITORING PROGRAMME. 

 

  • How do you ensure you can protect COVID-19 vulnerable or at risk personnel?

    WorkReady allows you to deploy a daily questionnaire to all of your employees.

    Monitors the work readiness status of your workforce in one convenient place.

    Maintains employees' medical confidentiality.
  • Download leaflet

 

 

 

International SOS - WorkSafe

WORKSAFE | MEDICALLY LED PROGRAMME SUPPORT. 

 

  • Our WorkSafe solution is designed to assist in the development of sustainable protocols.

    To aid in safe return to operations and resuming of business activities, and to support long-term organisational continuity.

    Either as an integrated solution, or through a selection of the elements most fit for your purpose, WorkSafe provides you with end-to-end medical support, ensuring that you receive an International SOS-standard quality of health monitoring and medical care for your employees.
  • Download leaflet

 

 

International SOS - Incident and case management

TRAVEL ASSISTANCE. 

 

  • How do you help your people navigate through the complexity?

    Travel Assistance prepares your people prior to leaving, with automated information and advice.

    Monitors the progress of their journey and alerts you both to any emerging threats.

    Provides 24/7 direct access to expert health & security support for any incidents or emergencies.
  • Read more about Assistance

 

 

 

 

LEARN HOW OUR HEALTH AND SECURITY ADVISORS CAN SUPPORT YOUR ORGANISATION IN A SAFE RETURN TO OPERATIONS. 

 

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